Service
Drop-off Path Diagnostic
Walk the onboarding sequence on device and separate real friction from silent events after a release.
£6,200 · 10 business days
A steep cliff between “accept notifications” and “create account” looks like product failure until someone notices the second event never fired on Android 14 after the last ship.
We pick one audience or install cohort, reconstruct sequences from event history, and walk the same paths on devices your users hold. False cliffs—OS permission dialogs, deep-link resets, identity merges—are separated from genuine friction.
Deliverables include a path map, a ranked repair list, and a replay script your engineers can run after the next release.
Included
- Session sequence reconstruction
- On-device walkthrough of critical paths
- Path map with false-cliff notes
- Release replay script