Product meetings escalate when a funnel chart shows a steep cliff between adjacent steps. Sometimes that cliff is real. Often the second step never fired after an OS permission dialog, or only fired on one OS version.
Before rewriting the onboarding copy, walk the path on devices your users hold and watch the live stream. Note every silent miss. Ask whether the step is client-only, server-confirmed, or both.
Identity resets between install and login are another quiet culprit. Users who continue after signing in look like new entrants who abandoned mid-funnel. Drop-off Path Diagnostic exists to catch that before the roadmap absorbs the wrong story.